What is a Process
Enabler OR Disabler? When I started working, my first job was with a services based organization and process was the Queen there. I had just started and somehow started developing this misconception (like many others around me) that processes are bad. The reality was, in fact, that the organization was able to put food on my table because of these processes only. You see, in any service based organisation, you need matrices to tell current and prospective clients that how your organization is executing projects and if it is justified to hire and pay freshers like me. These processes help you with those metrices and since they are employed industry-wide, they help clients too, to do comparative studies of useful parameters like quality and productivity. Its only when I went to start working with an acquired product organization of another organization, where processes are loosely implemented (not always though), I came to appreciate their holistic importance. And f...